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Privacy Policy

This policy sets out how we use and protect any personal information that you give us when you use this website. If you have any questions about this policy or do not agree with it please contact 03332 000 444 before using this website.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

Data Protection Act 1988

We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.

What information do we collect?

In general, you can use this website without giving us any information. However, certain functions of this website involve us collecting certain information about you. For example, the “Click here to send an enquiry” function. We may collect your name and contact information, including email address.

What do we do with the information we collect?

We use this information to provide you with a better service, and in particular for the following reasons:

Internal record keeping;

  • To follow up if you have lodged a request through the enquiry function
  • To improve our products and services
  • To contact you for market research purposes

General

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to:

Assurant Intermediary Ltd
PO Box 632
Unit 1
Emerald Buildings
Westmere Drive
Crewe
CW1 9JW

Direct Marketing

We would like to provide you with information about new products, promotions, special offers and other information, which we think you may find interesting. We may send you such information by mail, telephone or fax. You can inform us not to contact you at any time by contacting Rob Medcalf on 01270 413 680

Email Marketing

We would also like to provide you with the information above by email. However, we appreciate that email “spam” has become a problem in recent years. If you are a customer or you have previously asked us for information on our products, we may send you information on our range of products by email, unless you have asked us not to do so. If the reason you have given us personal information is to receive email information from us, we will continue to provide this information by email unless you ask us not to do so. Otherwise, when you provide us with personal information, we will ask you whether or not you are happy for us to send you this kind of information by email. If you decide at any time that you no longer wish to receive marketing emails from us, please contact Rob Medcalf on 01270 413 680.

Whom do we share this information with?

We will not transfer, disclose, sell, distribute or lease your personal information to third parties other than our subsidiaries and parent company, or a purchase of our business, unless we have your permission or are required by law. We may release your personal information to our authorised direct marketing or other agents unless you tell us that you do not wish this to happen.

If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information as soon as possible. We may link to other websites which are not within our control. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below. We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.]

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

You can find more information about cookies at:
www.allaboutcookies.org

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose on-line and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.